Walgreens
Job Description:
Job Objectives
Learn to provide an extraordinary customer experience in retail store setting.
Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
Models and delivers a distinctive and delightful customer experience.
Job Responsibilities/TasksCustomer Experience
Engages customers and patients by greeting them and offering assistance with products and services.
Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.
g.
, greeting, eye contact, courtesy, etc.
) and Walgreens service traits (e.
g.
, offering help proactively, identifying needs, servicing until satisfied, etc.
).
Operations
Learn from store, pharmacy, district manager, competitors and customers/patients
Engage in a kick-off and day of service activity
Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.
g.
, 1506, returns, empty package).
Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise.
Completes resets and revisions.
Engage in weekly meetings with store manager or pharmacy manager
Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products.
Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.
Assists with separation of food items (e.
g.
, raw foods from pre-cooked) and product placement as specified by policies/procedures (e.
g.
, raw and frozen meats on bottom shelves).
For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Receives exposure to the analysis of financial & performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss.
Ensures compliance with state and local laws regarding regulated products (e.
g.
, alcoholic beverages and tobacco products).
Work as a group to complete the Intern Team Challenge and present to area, district and store leaders
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Complete evaluation of internship program upon completion.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Attends training and completes E-learnings and special assignments requested by Manager.
Shadow district leader for the specified timeCommunications
Reports customer complaints to management.
Assists Store Manager in planning and attending community events.
Job ID:
1386404BRTitle:
Community Management InternCompany Indicator:
WalgreensEmployment Type:
Full-timeJob Function:
RetailFull Store Address:
17 DIVISION ST,WAITE PARK,MN,56387-01349-11956-SFull District Office Address:
17 DIVISION ST,WAITE PARK,MN,56387-01349-11956-SExternal Basic
Qualifications:
Should be a Student beginning or completing Senior year towards a Bachelor's degree
Must be fluent in reading, writing, and speaking English.
(Except in Puerto Rico)
Willingness to work flexible schedule, including evening and weekend hours.
Preferred
Qualifications:
Prefer the knowledge of store inventory control.
The following information is applicable for San Francisco, CA applicants:
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens.
The current salary range for this position is $17.
00 per hour - $19.
00 per hour.
The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.
This role will remain open until filled.
To review benefits, please click here jobs.
walgreens.
com/benefits.
If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.
walgreens.
com/benefitsShift:
Store:
11956-WAITE PARK MNAbout the Company:
WalgreensFounded over a century ago in 1901, we have a rich and colorful history of continuous improvement and innovation at Walgreens.
From inventing the world's first chocolate malted milkshake to the creation of one of the most popular and sophisticated mobile applications in retail shopping today, we have transformed ourselves into a leader within the retail and drug industry.
Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc.
, the first global pharmacy-led, health well being enterprise.
At Walgreens you'll find a team positively energized by the unique talents, ideas, experiences and aspirations of every individual.
In other words, you can be your authentic self in our stores, offices and other workplaces, and be comfortable and confident that what matters most here is doing your best to make health and well-being within reach for everyone on a daily basis.
Walgreens has a proud legacy of valuing diversity and fostering inclusion more than 100 years-strong, and we're still living that commitment.
We intend to be recognized as a Next Practices company for diversity and inclusion - one whose cultures, people, perspectives and workplaces reflect the current and future customers we serve while delivering superior business performance.
Walgreens has over 9,500 stores in all 50 states, the District of Columbia, Puerto Rico, and the U.
S.
Virgin Islands.
Company Size:
10,000 employees or moreIndustry:
RetailFounded:
0Website:
https:
//www.
walgreens.
com/.
Estimated Salary: $20 to $28 per hour based on qualifications.
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